Hi Jeff, No, the user hasn't replied to me after I sent him your last email. I'll prompt him again, but with the holidays upon us it may be awhile before we resolve this. I will let you know as soon as I hear anything. Thanks for your help and concern. Gregg --On Thursday, December 23, 2004 2:34 PM -0500 Jeffrey Altman via RT wrote: > Greg: > > Have you made any progress on this ticket? > > Jeffrey Altman >