Hi Jeff, No, please keep it open until I get some answer from the user. I will prompt him again, even though he didn't reply to my last request. If I don't hear from him within a reasonable time I'll get back to you. Thanks, Gregg --On Friday, January 07, 2005 2:54 PM -0500 Jeffrey Altman via RT wrote: > Greg: > > Should I close this ticket? > > - Jeff > >