Ticket History #2664: multiple users on XP

# Tue Aug 10 15:22:16 2004 Brian Maher <brian@broad.mit.edu> - Ticket created

From:	Brian Maher <brian@broad.mit.edu>
Date:	Tue, 10 Aug 2004 15:22:07 -0400
To:	kfw-bugs@MIT.EDU
Subject:	multiple users on XP

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Hello-

I'm not sure if this is the best address to send a problem request, but
hopefully the 'bug-watchers' have seen this problem before...

I've installed two versions of MIT's KFW (2.5 and 2.6.3) to verify the problem
and they both install fine and launch without a problem for the local
Administrator account. However, when a new user/non-admin user logs on, the
application, via Windows Installer, looks for the source media to 'complete the
install' and fails if the user account can't access the source location (which
isn't always possible here) Error 1706 in the Event Log. Any advice would be
appreciated...

TIA,
Brian Maher
--
Brian Maher
Windows Systems Administrator
Broad Institute of MIT and Harvard
One Kendall Square - Cambridge, MA 02139-1561
mailto:brian@broad.mit.edu
voice: +1 617 252 1928 fax: +1 617 252 1902

# Wed Aug 11 01:57:13 2004 jaltman (Jeffrey Altman) - Correspondence added

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Whose installers are you using?

The NSIS based MIT Kerberos installers do not suffer from this problem.

# Wed Aug 11 01:57:30 2004 jaltman (Jeffrey Altman) - Taken

# Wed Aug 11 09:22:29 2004 Brian Maher <brian@broad.mit.edu> - Comments added

Date:	Wed, 11 Aug 2004 09:22:25 -0400
From:	Brian Maher <brian@broad.mit.edu>
To:	rt-kfw-comment@krbdev.mit.edu
Subject:	Re: [krbdev.mit.edu #2664] multiple users on XP
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Jeff-

I'm using the versions from the MIT site
(http://web.mit.edu/software/win.html)... I'm assuming we're talking
about the same thing, right?

Thanks & let me know if you need any more information,
Brian

Jeffrey Altman via RT wrote:

Show quoted text

> Whose installers are you using?
>
> The NSIS based MIT Kerberos installers do not suffer from this problem.
>

--
Brian Maher
Windows Systems Administrator
Broad Institute of MIT and Harvard
One Kendall Square - Cambridge, MA 02139-1561
mailto:brian@broad.mit.edu
voice: +1 617 252 1928 fax: +1 617 252 1902

# Wed Aug 11 10:56:44 2004 jaltman (Jeffrey Altman) - Comments added

Date:	Wed, 11 Aug 2004 10:57:45 -0400
From:	Jeffrey Altman <jaltman@mit.edu>
To:	rt-kfw-comment@krbdev.mit.edu
Subject:	Re: [krbdev.mit.edu #2664] multiple users on XP
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Unfortunately, I am not talking about the same thing.
Those installers are not produced by the MIT Kerberos Team. Please
contact the MIT Helpdesk for support.

Thanks.

Jeffrey Altman

# Thu Aug 12 02:47:42 2004 jaltman (Jeffrey Altman) - Status changed from 'new' to 'resolved'

# Thu Aug 12 02:47:43 2004 jaltman (Jeffrey Altman) - Comments added

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advised user to contact the MIT Help Desk for support on the IS&T installer