Ticket History #5407: Network identity manager 3.1 crash

# Thu Jan 18 11:00:17 2007 "Andreas Stenhall" <stenis@ee.kth.se> - Ticket #5402: - Ticket created

From:	"Andreas Stenhall" <stenis@ee.kth.se>
To:	<krb5-bugs@mit.edu>
Subject:	Network Identity Manager 3.1 crashes
Date:	Thu, 18 Jan 2007 14:45:14 +0100

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Hi,

We are currently installing Kerberos for Windows 3.1 on our client computers and most of the installations has went well. On some computers though the Network Identity Manager crashes for some reason. How do you want me to proceed, what log files do you need, crash files, debug info?

Regards

Andreas

# Thu Jan 18 12:27:26 2007 jaltman (Jeffrey Altman) - Ticket #5402: - Correspondence added

Date:	Thu, 18 Jan 2007 12:29:26 -0500
From:	Jeffrey Altman <jaltman@mit.edu>
To:	rt@krbdev.mit.edu
Subject:	Re: [krbdev.mit.edu #5402] Network Identity Manager 3.1 crashes
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Andreas Stenhall via RT wrote:

Show quoted text

> Hi,
>
>
>
> We are currently installing Kerberos for Windows 3.1 on our client computers
> and most of the installations has went well. On some computers though the
> Network Identity Manager crashes for some reason. How do you want me to
> proceed, what log files do you need, crash files, debug info?

kfw bugs go to a different address. kfw-bugs@mit.edu

I will move this ticket to the correct queue.

Preferably I would like to receive the NIM log that you can activate
from the General options page and a crash dump.

An explanation of what was happening when the crash occurred would be
helpful as well.

Jeffrey Altman

# Thu Jan 18 12:29:21 2007 jaltman (Jeffrey Altman) - Ticket #5402: - Comments added

Date:	Thu, 18 Jan 2007 12:31:21 -0500
From:	Jeffrey Altman <jaltman@mit.edu>
To:	rt-comment@krbdev.mit.edu
Subject:	Re: [krbdev.mit.edu #5402] Network Identity Manager 3.1 crashes
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What plug-ins other than the krb5 and krb4 that come with NIM are installed?

# Thu Jan 18 12:32:15 2007 jaltman (Jeffrey Altman) - Ticket #5402: - Status changed from 'new' to 'open'

# Thu Jan 18 12:32:15 2007 jaltman (Jeffrey Altman) - Ticket #5402: - Queue changed from krb5 to kfw

# Thu Jan 18 12:32:25 2007 jaltman (Jeffrey Altman) - Ticket #5402: - Taken

# Fri Jan 19 15:04:24 2007 "Andreas Stenhall" <stenis@ee.kth.se> - Ticket created

From:	"Andreas Stenhall" <stenis@ee.kth.se>
To:	<kfw-bugs@mit.edu>
Subject:	Network identity manager 3.1 crash
Date:	Fri, 19 Jan 2007 14:00:11 +0100

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Hi,

We are upgrading to Kerberos for Windows 3.1 and some clients have problems
with the Network Identity Manager, which crashed after obtaining a ticket.

The Network identity manager works fine (i.e. does not crash) until you get
a ticket using New credentials. A second after obtaining the credentials,
the Network Identity Manager crashes, every single time.

We are running Windows XP SP2 and have AFS client 1.5.13a and 1.5.14. Please
see the attached crash dump file and log file (the crash dump is from a
system running AFS 1.5.14.

The problem seems to be with AFSAUTHENT.DLL.

Regards

Andreas Stenhall

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# Tue Jan 23 12:50:43 2007 jaltman (Jeffrey Altman) - Status changed from 'new' to 'open'

# Tue Jan 23 12:50:51 2007 jaltman (Jeffrey Altman) - Taken

# Tue Jan 23 12:53:38 2007 jaltman (Jeffrey Altman) - Correspondence added

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> The problem seems to be with AFSAUTHENT.DLL.

Then this is an OpenAFS bug and the problem report should go to openafs-
bugs@openafs.org.

One more question. Did you have the beta AFS plug-in installed on the
machine prior to installing OpenAFS 1.5.13/14 ?

If so, the problem is most likely that the wrong version of the OpenAFS
plug-in is still registered on the machine. The beta AFS plug-in is
not compatible.

Jeffrey Altman

# Tue Jan 23 12:55:10 2007 jaltman (Jeffrey Altman) - Ticket #5402: - Ticket 5402 MergedInto ticket 5407.

# Tue Jan 23 13:12:05 2007 jaltman (Jeffrey Altman) - Correspondence added

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Looking at the dump file. You have a mixture of the 1.5.1400
afscred.dll (AFS plug-in for NIM) and 1.4.101 OpenAFS libraries
(afsauthent.dll, afspthread.dll, afsrpc.dll, afsprocmgmt.dll,
libafsconf.dll).

The AFS plug-in for NIM is not compatible with OpenAFS 1.4.x. How did
the 1.5.14 AFS plug-in for NIM from the OpenAFS 1.5.14 distribution get
on this machine?

No wonder its crashing on you.

I am resolving this ticket.

Jeffrey Altman

# Wed Jan 24 20:25:10 2007 jaltman (Jeffrey Altman) - Status changed from 'open' to 'resolved'