Ticket History #5615: NIM Help needs feature explanations

# Mon Jul 30 10:47:57 2007 kpkoch (Kevin Koch) - Ticket created

Subject:

NIM Help needs feature explanations

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NIM from either MIT KfW Beta 2 or from secure-
endpoints.com/binaries/mit-kfw-3-2-0/kfw-3-2-0.msi.
Vista or XP.

The <Flags> and pushpin columns need to be described. What are the
buttons in the flags column and why do they do the same thing
regardless of their colors? What do the colors mean?

If these arent standard behaviors, they need to be documented: the
yellow squares and flags and the tooltips in the configuration tree
view.

Any other non-standard behaviors need to be explained.

# Wed Aug 01 18:23:23 2007 jaltman (Jeffrey Altman) - Requestor jaltman (Jeffrey Altman) added

# Wed Aug 01 18:23:40 2007 jaltman (Jeffrey Altman) - Requestor jaltman (Jeffrey Altman) deleted

# Wed Aug 01 18:23:40 2007 jaltman (Jeffrey Altman) - AdminCc jaltman (Jeffrey Altman) added

# Thu Aug 02 11:36:59 2007 jaltman (Jeffrey Altman) - Correspondence added

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[kpkoch - Mon Jul 30 10:47:57 2007]:

Show quoted text

> NIM from either MIT KfW Beta 2 or from secure-
> endpoints.com/binaries/mit-kfw-3-2-0/kfw-3-2-0.msi.
> Vista or XP.
>
> The <Flags> and pushpin columns need to be described. What are the
> buttons in the flags column and why do they do the same thing
> regardless of their colors? What do the colors mean?
>
> If these arent standard behaviors, they need to be documented: the
> yellow squares and flags and the tooltips in the configuration tree
> view.
>
> Any other non-standard behaviors need to be explained.

They are described in the User Manual.
http://www.secure-endpoints.com/netidmgr/netidmgr_userdoc.pdf

There wasn't time to move all of the text from the user manual into the
online help format. See if you find the explanations in the user manual
to be sufficient.

Jeffrey Altman

# Thu Aug 02 13:49:17 2007 kpkoch (Kevin Koch) - Correspondence added

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For the items that are described in the users guide, the explanations
are sufficient. Its too bas that we have to tell the user to R2FMs
instaed of just one, but that's the way it will be for now.

I didn't find an explanation of the squares, flags and tooltips in the
configuration tree view. Are those standard or non-standard behaviors?

# Thu Aug 02 14:58:46 2007 Jeffrey Altman <jaltman@secure-endpoints.com> - Correspondence added

Date:	Thu, 02 Aug 2007 14:44:45 -0400
From:	Jeffrey Altman <jaltman@secure-endpoints.com>
To:	kfw-bugs@mit.edu
Subject:	Re: [krbdev.mit.edu #5615] NIM Help needs feature explanations
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Kevin Koch via RT wrote:

Show quoted text

> I didn't find an explanation of the squares, flags and tooltips in the
> configuration tree view. Are those standard or non-standard behaviors?

Multiple view option dialogs have traditionally hidden the change state
from the user and simply toggled the "Apply" button state. This lack of
feedback can be very confusing to a user because once the user changes
to a new page the user can quickly forget what was or was not changed.
Does the user actually want to press that "Apply" button or should he
press "Cancel"?

The approach we used not only provides visual feedback to the user of
what was changed but it does so in a way that is self teaching. if the
user toggles a setting the flag changes state. If the user changes it
back the flag state is restored. The tooltips also provide feedback
indicating the meaning of the flag. I guess that is why I didn't feel
it was necessary to write a chapter on them.

There is a bug in the state maintenance. When the Apply button is
pressed the "saved" values for the controls are not being updated.
We will submit a fix for that before the end of the week.

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# Thu Aug 02 15:05:02 2007 kpkoch (Kevin Koch) - Correspondence added

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Excellent. What are the chances of updating the online help and/or
UG, too?

# Thu Aug 02 15:12:29 2007 Jeffrey Altman <jaltman@secure-endpoints.com> - Correspondence added

Date:	Thu, 02 Aug 2007 15:13:34 -0400
From:	Jeffrey Altman <jaltman@secure-endpoints.com>
To:	kfw-bugs@mit.edu
Subject:	Re: [krbdev.mit.edu #5615] NIM Help needs feature explanations
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Kevin Koch via RT wrote:

Show quoted text

> Excellent. What are the chances of updating the online help and/or
> UG, too?

Nil.

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# Thu Aug 02 15:24:19 2007 kpkoch (Kevin Koch) - Correspondence added

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Fair enough. We can put your explanation in the stock answers.