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From: Kevin J Conway <kconway@fnal.gov>
To: "kfw-bugs@MIT.EDU" <kfw-bugs@mit.edu>
Subject: Error Message on NetID Manager
Date: Wed, 11 Apr 2012 02:58:55 +0000

Hello,

 

On one Windows 7 System, we cannot seem to get the NetIDManager program to recognize the customer’s Kerberos password.  Every time she logs in it prompts for login credentials and also displays this error:

 

can't get to traffic database - no certificate

 

Any ideas as to what would might cause this and how to get it resolved?

 

Thank You

 

Kevin Conway

Fermilab

System Administrator

(630) 840-5033