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From: Kevin J Conway <>
To: "kfw-bugs@MIT.EDU" <>
Subject: Error Message on NetID Manager
Date: Wed, 11 Apr 2012 02:58:55 +0000



On one Windows 7 System, we cannot seem to get the NetIDManager program to recognize the customer’s Kerberos password.  Every time she logs in it prompts for login credentials and also displays this error:


can't get to traffic database - no certificate


Any ideas as to what would might cause this and how to get it resolved?


Thank You


Kevin Conway


System Administrator

(630) 840-5033